Global Workforce Management Software Market Size, Status and Forecast 2020-2026

  • Workforce Management Software is a system intended to maximize the use of agent labor by projecting incoming call volumes and scheduling staff to meet needs exactly, by time of the day, day of the week, week of the month, etc. WFM systems use historical calling records, which are collected from the automatic call distribution system, to project future calling patterns and volumes for specified time frames. The core functions of WFM software include labor planning, time and attendance management, payroll management, tasking and staffing, and performance reporting.

    It helps managers accurately and easily forecast staffing requirements across all customer-facing inbound, outbound, blended and back office resources. It also allows agents to manage their scheduling with tools for needs such as schedule trades and sequential shift bids.

    The global market of Workforce Management Software industry are growing steady, giant manufactures mainly distribute in America and Europe. America has a long history and unshakable status in this industry, like Kronos and Infor, both have perfect products. As to Kronos, the orkforce Management Software has become a global leader. In Germany, it is ATOSS that leads the technology development.

    The Workforce Management Software industry concentration is high; there are a few major manufacturers accounting for the majority share of the Workforce Management Software industry, such as Kronos, Infor, Verint and NICE Systems.

    Moreover, the sudden growth in mobile devices and applications has also contributed to the growth of workforce management. Mobile workforce is leveraging the benefits of mobile apps, which are easily accessible anytime and anywhere; therefore, the demand for mobile workforce management is very high and is expected to surpass the demand for web-based WFM in the years to come.

    This industry is affected by the economy and policy, so it’s important to put an eye to economic indexes and leaders’ prefer. With the global economic recovery, more and more people pay attention to rising IT spending, especially in underdevelopment regions that have a large population and fast economic growth, the need of Workforce Management Software will increase.

    Since the COVID-19 virus outbreak in December 2019, the disease has spread to almost 100 countries around the globe with the World Health Organization declaring it a public health emergency. The global impacts of the coronavirus disease 2019 (COVID-19) are already starting to be felt, and will significantly affect the Workforce Management Software market in 2020.

    COVID-19 can affect the global economy in three main ways: by directly affecting production and demand, by creating supply chain and market disruption, and by its financial impact on firms and financial markets.

    The outbreak of COVID-19 has brought effects on many aspects, like flight cancellations; travel bans and quarantines; restaurants closed; all indoor events restricted; over forty countries state of emergency declared; massive slowing of the supply chain; stock market volatility; falling business confidence, growing panic among the population, and uncertainty about future.

    This report also analyses the impact of Coronavirus COVID-19 on the Workforce Management Software industry.

    Based on our recent survey, we have several different scenarios about the Workforce Management Software YoY growth rate for 2020. The probable scenario is expected to grow by a xx% in 2020 and the revenue will be xx in 2020 from US$ 2437.5 million in 2019. The market size of Workforce Management Software will reach xx in 2026, with a CAGR of xx% from 2020 to 2026.

    With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Workforce Management Software market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global Workforce Management Software market in terms of revenue.

    Players, stakeholders, and other participants in the global Workforce Management Software market will be able to gain the upper hand as they use the report as a powerful resource. For this version of the report, the segmental analysis focuses on revenue and forecast by each application segment in terms of revenue and forecast by each type segment in terms of revenue for the period 2015-2026.

    Regional and Country-level Analysis

    The report offers an exhaustive geographical analysis of the global Workforce Management Software market, covering important regions, viz, North America, Europe, China, Japan, Southeast Asia, India and Central & South America. It also covers key countries (regions), viz, U.S., Canada, Germany, France, U.K., Italy, Russia, China, Japan, South Korea, India, Australia, Taiwan, Indonesia, Thailand, Malaysia, Philippines, Vietnam, Mexico, Brazil, Turkey, Saudi Arabia, UAE, etc.

    The report includes country-wise and region-wise market size for the period 2015-2026. It also includes market size and forecast by each application segment in terms of revenue for the period 2015-2026.

    Competition Analysis

    In the competitive analysis section of the report, leading as well as prominent players of the global Workforce Management Software market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.

    On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Workforce Management Software market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Workforce Management Software market.

    The following players are covered in this report:

    Kronos

    Infor

    Verint

    NICE Systems

    Aspect

    Workforce Software

    Clicksoftware

    Calabrio

    ATOSS

    Genesys

    Monet Software

    InVision AG

    Teleopti

    Workforce Management Software Breakdown Data by Type

    On-premises

    Saas Cloud-Based

    Workforce Management Software Breakdown Data by Application

    <100 Employees

    100-499 Employees

    500-999 Employees

    1,000-4,999 Employees

    >5000 Employees

     

  • With tables and figures helping analyze worldwide Global Workforce Management Software market, this research provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.


    1 Report Overview

    1.1 Study Scope

    1.2 Key Market Segments

    1.3 Players Covered: Ranking by Workforce Management Software Revenue

    1.4 Market Analysis by Type

    1.4.1 Global Workforce Management Software Market Size Growth Rate by Type: 2020 VS 2026
    1.4.2 On-premises
    1.4.3 Saas Cloud-Based

    1.5 Market by Application

    1.5.1 Global Workforce Management Software Market Share by Application: 2020 VS 2026
    1.5.2 <100 Employees
    1.5.3 100-499 Employees
    1.5.4 500-999 Employees
    1.5.5 1,000-4,999 Employees
    1.5.6 >5000 Employees

    1.6 Coronavirus Disease 2019 (Covid-19): Workforce Management Software Industry Impact

    1.6.1 How the Covid-19 is Affecting the Workforce Management Software Industry
    1.6.1.1 Workforce Management Software Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
    1.6.2 Market Trends and Workforce Management Software Potential Opportunities in the COVID-19 Landscape
    1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Workforce Management Software Players to Combat Covid-19 Impact
    1.7 Study Objectives
    1.8 Years Considered

    2 Global Growth Trends by Regions

    2.1 Workforce Management Software Market Perspective (2015-2026)

    2.2 Workforce Management Software Growth Trends by Regions

    2.2.1 Workforce Management Software Market Size by Regions: 2015 VS 2020 VS 2026
    2.2.2 Workforce Management Software Historic Market Share by Regions (2015-2020)
    2.2.3 Workforce Management Software Forecasted Market Size by Regions (2021-2026)

    2.3 Industry Trends and Growth Strategy

    2.3.1 Market Top Trends
    2.3.2 Market Drivers
    2.3.3 Market Challenges
    2.3.4 Porter’s Five Forces Analysis
    2.3.5 Workforce Management Software Market Growth Strategy
    2.3.6 Primary Interviews with Key Workforce Management Software Players (Opinion Leaders)

    3 Competition Landscape by Key Players

    3.1 Global Top Workforce Management Software Players by Market Size

    3.1.1 Global Top Workforce Management Software Players by Revenue (2015-2020)
    3.1.2 Global Workforce Management Software Revenue Market Share by Players (2015-2020)
    3.1.3 Global Workforce Management Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)

    3.2 Global Workforce Management Software Market Concentration Ratio

    3.2.1 Global Workforce Management Software Market Concentration Ratio (CR5 and HHI)
    3.2.2 Global Top 10 and Top 5 Companies by Workforce Management Software Revenue in 2019

    3.3 Workforce Management Software Key Players Head office and Area Served

    3.4 Key Players Workforce Management Software Product Solution and Service

    3.5 Date of Enter into Workforce Management Software Market

    3.6 Mergers & Acquisitions, Expansion Plans


    4 Breakdown Data by Type (2015-2026)

    4.1 Global Workforce Management Software Historic Market Size by Type (2015-2020)

    4.2 Global Workforce Management Software Forecasted Market Size by Type (2021-2026)


    5 Workforce Management Software Breakdown Data by Application (2015-2026)

    5.1 Global Workforce Management Software Market Size by Application (2015-2020)

    5.2 Global Workforce Management Software Forecasted Market Size by Application (2021-2026)


    6 North America

    6.1 North America Workforce Management Software Market Size (2015-2020)

    6.2 Workforce Management Software Key Players in North America (2019-2020)

    6.3 North America Workforce Management Software Market Size by Type (2015-2020)

    6.4 North America Workforce Management Software Market Size by Application (2015-2020)


    7 Europe

    7.1 Europe Workforce Management Software Market Size (2015-2020)

    7.2 Workforce Management Software Key Players in Europe (2019-2020)

    7.3 Europe Workforce Management Software Market Size by Type (2015-2020)

    7.4 Europe Workforce Management Software Market Size by Application (2015-2020)


    8 China

    8.1 China Workforce Management Software Market Size (2015-2020)

    8.2 Workforce Management Software Key Players in China (2019-2020)

    8.3 China Workforce Management Software Market Size by Type (2015-2020)

    8.4 China Workforce Management Software Market Size by Application (2015-2020)


    9 Japan

    9.1 Japan Workforce Management Software Market Size (2015-2020)

    9.2 Workforce Management Software Key Players in Japan (2019-2020)

    9.3 Japan Workforce Management Software Market Size by Type (2015-2020)

    9.4 Japan Workforce Management Software Market Size by Application (2015-2020)


    10 Southeast Asia

    10.1 Southeast Asia Workforce Management Software Market Size (2015-2020)

    10.2 Workforce Management Software Key Players in Southeast Asia (2019-2020)

    10.3 Southeast Asia Workforce Management Software Market Size by Type (2015-2020)

    10.4 Southeast Asia Workforce Management Software Market Size by Application (2015-2020)


    11 India

    11.1 India Workforce Management Software Market Size (2015-2020)

    11.2 Workforce Management Software Key Players in India (2019-2020)

    11.3 India Workforce Management Software Market Size by Type (2015-2020)

    11.4 India Workforce Management Software Market Size by Application (2015-2020)


    12 Central & South America

    12.1 Central & South America Workforce Management Software Market Size (2015-2020)

    12.2 Workforce Management Software Key Players in Central & South America (2019-2020)

    12.3 Central & South America Workforce Management Software Market Size by Type (2015-2020)

    12.4 Central & South America Workforce Management Software Market Size by Application (2015-2020)


    13 Key Players Profiles

    13.1 Kronos

    13.1.1 Kronos Company Details
    13.1.2 Kronos Business Overview and Its Total Revenue
    13.1.3 Kronos Workforce Management Software Introduction
    13.1.4 Kronos Revenue in Workforce Management Software Business (2015-2020))
    13.1.5 Kronos Recent Development

    13.2 Infor

    13.2.1 Infor Company Details
    13.2.2 Infor Business Overview and Its Total Revenue
    13.2.3 Infor Workforce Management Software Introduction
    13.2.4 Infor Revenue in Workforce Management Software Business (2015-2020)
    13.2.5 Infor Recent Development

    13.3 Verint

    13.3.1 Verint Company Details
    13.3.2 Verint Business Overview and Its Total Revenue
    13.3.3 Verint Workforce Management Software Introduction
    13.3.4 Verint Revenue in Workforce Management Software Business (2015-2020)
    13.3.5 Verint Recent Development

    13.4 NICE Systems

    13.4.1 NICE Systems Company Details
    13.4.2 NICE Systems Business Overview and Its Total Revenue
    13.4.3 NICE Systems Workforce Management Software Introduction
    13.4.4 NICE Systems Revenue in Workforce Management Software Business (2015-2020)
    13.4.5 NICE Systems Recent Development

    13.5 Aspect

    13.5.1 Aspect Company Details
    13.5.2 Aspect Business Overview and Its Total Revenue
    13.5.3 Aspect Workforce Management Software Introduction
    13.5.4 Aspect Revenue in Workforce Management Software Business (2015-2020)
    13.5.5 Aspect Recent Development

    13.6 Workforce Software

    13.6.1 Workforce Software Company Details
    13.6.2 Workforce Software Business Overview and Its Total Revenue
    13.6.3 Workforce Software Workforce Management Software Introduction
    13.6.4 Workforce Software Revenue in Workforce Management Software Business (2015-2020)
    13.6.5 Workforce Software Recent Development
    13.7 Clicksoftware
    13.7.1 Clicksoftware Company Details
    13.7.2 Clicksoftware Business Overview and Its Total Revenue
    13.7.3 Clicksoftware Workforce Management Software Introduction
    13.7.4 Clicksoftware Revenue in Workforce Management Software Business (2015-2020)
    13.7.5 Clicksoftware Recent Development
    13.8 Calabrio
    13.8.1 Calabrio Company Details
    13.8.2 Calabrio Business Overview and Its Total Revenue
    13.8.3 Calabrio Workforce Management Software Introduction
    13.8.4 Calabrio Revenue in Workforce Management Software Business (2015-2020)
    13.8.5 Calabrio Recent Development
    13.9 ATOSS
    13.9.1 ATOSS Company Details
    13.9.2 ATOSS Business Overview and Its Total Revenue
    13.9.3 ATOSS Workforce Management Software Introduction
    13.9.4 ATOSS Revenue in Workforce Management Software Business (2015-2020)
    13.9.5 ATOSS Recent Development

    13.10 Genesys

    13.10.1 Genesys Company Details
    13.10.2 Genesys Business Overview and Its Total Revenue
    13.10.3 Genesys Workforce Management Software Introduction
    13.10.4 Genesys Revenue in Workforce Management Software Business (2015-2020)
    13.10.5 Genesys Recent Development
    13.11 Monet Software
    10.11.1 Monet Software Company Details
    10.11.2 Monet Software Business Overview and Its Total Revenue
    10.11.3 Monet Software Workforce Management Software Introduction
    10.11.4 Monet Software Revenue in Workforce Management Software Business (2015-2020)
    10.11.5 Monet Software Recent Development
    13.12 InVision AG
    10.12.1 InVision AG Company Details
    10.12.2 InVision AG Business Overview and Its Total Revenue
    10.12.3 InVision AG Workforce Management Software Introduction
    10.12.4 InVision AG Revenue in Workforce Management Software Business (2015-2020)
    10.12.5 InVision AG Recent Development
    13.13 Teleopti
    10.13.1 Teleopti Company Details
    10.13.2 Teleopti Business Overview and Its Total Revenue
    10.13.3 Teleopti Workforce Management Software Introduction
    10.13.4 Teleopti Revenue in Workforce Management Software Business (2015-2020)
    10.13.5 Teleopti Recent Development

    14 Analyst's Viewpoints/Conclusions

    15 Appendix

    15.1 Research Methodology

    15.1.1 Methodology/Research Approach
    15.1.2 Data Source

    15.2 Disclaimer

    15.3 Author Details


    List of Tables
    Table 1. Workforce Management Software Key Market Segments
    Table 2. Key Players Covered: Ranking by Workforce Management Software Revenue
    Table 3. Ranking of Global Top Workforce Management Software Manufacturers by Revenue (US$ Million) in 2019
    Table 4. Global Workforce Management Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
    Table 5. Key Players of On-premises
    Table 6. Key Players of Saas Cloud-Based
    Table 7. COVID-19 Impact Global Market: (Four Workforce Management Software Market Size Forecast Scenarios)
    Table 8. Opportunities and Trends for Workforce Management Software Players in the COVID-19 Landscape
    Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
    Table 10. Key Regions/Countries Measures against Covid-19 Impact
    Table 11. Proposal for Workforce Management Software Players to Combat Covid-19 Impact
    Table 12. Global Workforce Management Software Market Size Growth by Application (US$ Million): 2020 VS 2026
    Table 13. Global Workforce Management Software Market Size by Regions (US$ Million): 2020 VS 2026
    Table 14. Global Workforce Management Software Market Size by Regions (2015-2020) (US$ Million)
    Table 15. Global Workforce Management Software Market Share by Regions (2015-2020)
    Table 16. Global Workforce Management Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
    Table 17. Global Workforce Management Software Market Share by Regions (2021-2026)
    Table 18. Market Top Trends
    Table 19. Key Drivers: Impact Analysis
    Table 20. Key Challenges
    Table 21. Workforce Management Software Market Growth Strategy
    Table 22. Main Points Interviewed from Key Workforce Management Software Players
    Table 23. Global Workforce Management Software Revenue by Players (2015-2020) (Million US$)
    Table 24. Global Workforce Management Software Market Share by Players (2015-2020)
    Table 25. Global Top Workforce Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Workforce Management Software as of 2019)
    Table 26. Global Workforce Management Software by Players Market Concentration Ratio (CR5 and HHI)
    Table 27. Key Players Headquarters and Area Served
    Table 28. Key Players Workforce Management Software Product Solution and Service
    Table 29. Date of Enter into Workforce Management Software Market
    Table 30. Mergers & Acquisitions, Expansion Plans
    Table 31. Global Workforce Management Software Market Size by Type (2015-2020) (Million US$)
    Table 32. Global Workforce Management Software Market Size Share by Type (2015-2020)
    Table 33. Global Workforce Management Software Revenue Market Share by Type (2021-2026)
    Table 34. Global Workforce Management Software Market Size Share by Application (2015-2020)
    Table 35. Global Workforce Management Software Market Size by Application (2015-2020) (Million US$)
    Table 36. Global Workforce Management Software Market Size Share by Application (2021-2026)
    Table 37. North America Key Players Workforce Management Software Revenue (2019-2020) (Million US$)
    Table 38. North America Key Players Workforce Management Software Market Share (2019-2020)
    Table 39. North America Workforce Management Software Market Size by Type (2015-2020) (Million US$)
    Table 40. North America Workforce Management Software Market Share by Type (2015-2020)
    Table 41. North America Workforce Management Software Market Size by Application (2015-2020) (Million US$)
    Table 42. North America Workforce Management Software Market Share by Application (2015-2020)
    Table 43. Europe Key Players Workforce Management Software Revenue (2019-2020) (Million US$)
    Table 44. Europe Key Players Workforce Management Software Market Share (2019-2020)
    Table 45. Europe Workforce Management Software Market Size by Type (2015-2020) (Million US$)
    Table 46. Europe Workforce Management Software Market Share by Type (2015-2020)
    Table 47. Europe Workforce Management Software Market Size by Application (2015-2020) (Million US$)
    Table 48. Europe Workforce Management Software Market Share by Application (2015-2020)
    Table 49. China Key Players Workforce Management Software Revenue (2019-2020) (Million US$)
    Table 50. China Key Players Workforce Management Software Market Share (2019-2020)
    Table 51. China Workforce Management Software Market Size by Type (2015-2020) (Million US$)
    Table 52. China Workforce Management Software Market Share by Type (2015-2020)
    Table 53. China Workforce Management Software Market Size by Application (2015-2020) (Million US$)
    Table 54. China Workforce Management Software Market Share by Application (2015-2020)
    Table 55. Japan Key Players Workforce Management Software Revenue (2019-2020) (Million US$)
    Table 56. Japan Key Players Workforce Management Software Market Share (2019-2020)
    Table 57. Japan Workforce Management Software Market Size by Type (2015-2020) (Million US$)
    Table 58. Japan Workforce Management Software Market Share by Type (2015-2020)
    Table 59. Japan Workforce Management Software Market Size by Application (2015-2020) (Million US$)
    Table 60. Japan Workforce Management Software Market Share by Application (2015-2020)
    Table 61. Southeast Asia Key Players Workforce Management Software Revenue (2019-2020) (Million US$)
    Table 62. Southeast Asia Key Players Workforce Management Software Market Share (2019-2020)
    Table 63. Southeast Asia Workforce Management Software Market Size by Type (2015-2020) (Million US$)
    Table 64. Southeast Asia Workforce Management Software Market Share by Type (2015-2020)
    Table 65. Southeast Asia Workforce Management Software Market Size by Application (2015-2020) (Million US$)
    Table 66. Southeast Asia Workforce Management Software Market Share by Application (2015-2020)
    Table 67. India Key Players Workforce Management Software Revenue (2019-2020) (Million US$)
    Table 68. India Key Players Workforce Management Software Market Share (2019-2020)
    Table 69. India Workforce Management Software Market Size by Type (2015-2020) (Million US$)
    Table 70. India Workforce Management Software Market Share by Type (2015-2020)
    Table 71. India Workforce Management Software Market Size by Application (2015-2020) (Million US$)
    Table 72. India Workforce Management Software Market Share by Application (2015-2020)
    Table 73. Central & South America Key Players Workforce Management Software Revenue (2019-2020) (Million US$)
    Table 74. Central & South America Key Players Workforce Management Software Market Share (2019-2020)
    Table 75. Central & South America Workforce Management Software Market Size by Type (2015-2020) (Million US$)
    Table 76. Central & South America Workforce Management Software Market Share by Type (2015-2020)
    Table 77. Central & South America Workforce Management Software Market Size by Application (2015-2020) (Million US$)
    Table 78. Central & South America Workforce Management Software Market Share by Application (2015-2020)
    Table 79. Kronos Company Details
    Table 80. Kronos Business Overview
    Table 81. Kronos Product
    Table 82. Kronos Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 83. Kronos Recent Development
    Table 84. Infor Company Details
    Table 85. Infor Business Overview
    Table 86. Infor Product
    Table 87. Infor Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 88. Infor Recent Development
    Table 89. Verint Company Details
    Table 90. Verint Business Overview
    Table 91. Verint Product
    Table 92. Verint Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 93. Verint Recent Development
    Table 94. NICE Systems Company Details
    Table 95. NICE Systems Business Overview
    Table 96. NICE Systems Product
    Table 97. NICE Systems Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 98. NICE Systems Recent Development
    Table 99. Aspect Company Details
    Table 100. Aspect Business Overview
    Table 101. Aspect Product
    Table 102. Aspect Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 103. Aspect Recent Development
    Table 104. Workforce Software Company Details
    Table 105. Workforce Software Business Overview
    Table 106. Workforce Software Product
    Table 107. Workforce Software Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 108. Workforce Software Recent Development
    Table 109. Clicksoftware Company Details
    Table 110. Clicksoftware Business Overview
    Table 111. Clicksoftware Product
    Table 112. Clicksoftware Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 113. Clicksoftware Recent Development
    Table 114. Calabrio Business Overview
    Table 115. Calabrio Product
    Table 116. Calabrio Company Details
    Table 117. Calabrio Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 118. Calabrio Recent Development
    Table 119. ATOSS Company Details
    Table 120. ATOSS Business Overview
    Table 121. ATOSS Product
    Table 122. ATOSS Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 123. ATOSS Recent Development
    Table 124. Genesys Company Details
    Table 125. Genesys Business Overview
    Table 126. Genesys Product
    Table 127. Genesys Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 128. Genesys Recent Development
    Table 129. Monet Software Company Details
    Table 130. Monet Software Business Overview
    Table 131. Monet Software Product
    Table 132. Monet Software Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 133. Monet Software Recent Development
    Table 134. InVision AG Company Details
    Table 135. InVision AG Business Overview
    Table 136. InVision AG Product
    Table 137. InVision AG Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 138. InVision AG Recent Development
    Table 139. Teleopti Company Details
    Table 140. Teleopti Business Overview
    Table 141. Teleopti Product
    Table 142. Teleopti Revenue in Workforce Management Software Business (2015-2020) (Million US$)
    Table 143. Teleopti Recent Development
    Table 144. Research Programs/Design for This Report
    Table 145. Key Data Information from Secondary Sources
    Table 146. Key Data Information from Primary Sources
    List of Figures
    Figure 1. Global Workforce Management Software Market Share by Type: 2020 VS 2026
    Figure 2. On-premises Features
    Figure 3. Saas Cloud-Based Features
    Figure 4. Global Workforce Management Software Market Share by Application: 2020 VS 2026
    Figure 5. <100 Employees Case Studies
    Figure 6. 100-499 Employees Case Studies
    Figure 7. 500-999 Employees Case Studies
    Figure 8. 1,000-4,999 Employees Case Studies
    Figure 9. >5000 Employees Case Studies
    Figure 10. Workforce Management Software Report Years Considered
    Figure 11. Global Workforce Management Software Market Size YoY Growth 2015-2026 (US$ Million)
    Figure 12. Global Workforce Management Software Market Share by Regions: 2020 VS 2026
    Figure 13. Global Workforce Management Software Market Share by Regions (2021-2026)
    Figure 14. Porter's Five Forces Analysis
    Figure 15. Global Workforce Management Software Market Share by Players in 2019
    Figure 16. Global Top Workforce Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Workforce Management Software as of 2019
    Figure 17. The Top 10 and 5 Players Market Share by Workforce Management Software Revenue in 2019
    Figure 18. North America Workforce Management Software Market Size YoY Growth (2015-2020) (Million US$)
    Figure 19. Europe Workforce Management Software Market Size YoY Growth (2015-2020) (Million US$)
    Figure 20. China Workforce Management Software Market Size YoY Growth (2015-2020) (Million US$)
    Figure 21. Japan Workforce Management Software Market Size YoY Growth (2015-2020) (Million US$)
    Figure 22. Southeast Asia Workforce Management Software Market Size YoY Growth (2015-2020) (Million US$)
    Figure 23. India Workforce Management Software Market Size YoY Growth (2015-2020) (Million US$)
    Figure 24. Central & South America Workforce Management Software Market Size YoY Growth (2015-2020) (Million US$)
    Figure 25. Kronos Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 26. Kronos Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 27. Infor Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 28. Infor Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 29. Verint Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 30. Verint Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 31. NICE Systems Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 32. NICE Systems Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 33. Aspect Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 34. Aspect Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 35. Workforce Software Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 36. Workforce Software Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 37. Clicksoftware Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 38. Clicksoftware Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 39. Calabrio Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 40. Calabrio Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 41. ATOSS Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 42. ATOSS Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 43. Genesys Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 44. Genesys Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 45. Monet Software Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 46. Monet Software Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 47. InVision AG Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 48. InVision AG Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 49. Teleopti Total Revenue (US$ Million): 2019 Compared with 2018
    Figure 50. Teleopti Revenue Growth Rate in Workforce Management Software Business (2015-2020)
    Figure 51. Bottom-up and Top-down Approaches for This Report
    Figure 52. Data Triangulation
    Figure 53. Key Executives Interviewed

     

  • The Global Workforce Management Software Market has been segregated into various crucial divisions including applications, types, and regions. Each market segment is intensively studied in the report contemplating its market acceptance, worthiness, demand, and growth prospects. The segmentation analysis will help the client to customize their marketing approach to have a better command of each segment and to identify the most prospective customer base.

    Report Objectives / Segmentation Covered :
    By Companies / players:
      By Regions:
        By Type:
          By Application:
          Frequently asked questions(FAQ's):
          Is the Global Workforce Management Software Market shifting its focus from growth to value?

          Recognize the areas along the Global Workforce Management Software Market's value chain where players are generating value. To get a complete picture, kindly read the entire report.

          What are the major applications for Global Workforce Management Software?

          Global Workforce Management Software has a wide range of applications, including and others.

          What is the market value of the Global Workforce Management Software Industry?

          In 2023, the Global Workforce Management Software Market share exceeded USD xx million. Between 2024 and 2029, it will grow at a CAGR of yy%.

          What trends may have an impact on the Global Workforce Management Software Market's growth?

          A handful of disruptive trends, nevertheless, will have a contradictory and significant impact on the development of the Global Workforce Management Software Market as well as its distribution among its players

          What is the CAGR at which the Global Workforce Management Software Market can expand?

          During the forecast years, the Global Workforce Management Software Market can thrive with a robust CAGR.

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