Global BPO Industry Market Report-Development Trends, Threats, Opportunities and Competitive Landscape in 2020

  • Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors. Although BPO originally applied solely to manufacturing entities, such as soft drink manufacturers that outsourced large segments of their supply chains, BPO now applies to the outsourcing of services, as well.

    The BPO market revenue was xx.xx Million USD in 2019, and will reach xx.xx Million USD in 2025, with a CAGR of x.x% during 2020-2025.


    Under COVID-19 outbreak globally, this report provides 360 degrees of analysis from supply chain, import and export control to regional government policy and future influence on the industry. Detailed analysis about market status (2015-2020), enterprise competition pattern, advantages and disadvantages of enterprise products, industry development trends (2020-2025), regional industrial layout characteristics and macroeconomic policies, industrial policy has also been included. From raw materials to end users of this industry are analyzed scientifically, the trends of product circulation and sales channel will be presented as well. Considering COVID-19, this report provides comprehensive and in-depth analysis on how the epidemic push this industry transformation and reform.


    In COVID-19 outbreak, Chapter 2.2 of this report provides an analysis of the impact of COVID-19 on the global economy and the BPO industry.

    Chapter 3.7 covers the analysis of the impact of COVID-19 from the perspective of the industry chain.

    In addition, chapters 7-11 consider the impact of COVID-19 on the regional economy.


    The BPO market can be split based on product types, major applications, and important countries as follows:


    Key players in the global BPO market covered in Chapter 12:

    Accenture

    Firstsource Solutions Ltd.

    Aditya Birla Nuvo Ltd.

    Cognizant Technology Solutions Corp.

    Aegis Ltd.

    Infosys Ltd.

    Genpact Ltd.

    Wipro Ltd.

    Aon plc

    Capgemini S.A.

    Intelenet Global Services

    Tata Consultancy Services Ltd.

    HCL Technologies Ltd.

    Xerox Corp.

    IBM Corp.

    3i Infotech Ltd.

    Convergys Corp.

    NCO Financial Systems Inc.

    Hewlett-Packard Co.

    EXLService Holdings Inc.

    WNS (Holdings) Ltd.


    In Chapter 4 and 14.1, on the basis of types, the BPO market from 2015 to 2025 is primarily split into:

    Finance & Accounting

    Human Resources

    Knowledge Process Outsourcing

    Procurement & Supply Chain

    Customer Services

    Others


    In Chapter 5 and 14.2, on the basis of applications, the BPO market from 2015 to 2025 covers:

    Banking, Financial Services, and Insurance (BFSI)

    Healthcare

    Manufacturing

    IT & Telecommunication

    Retail

    Others


    Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 6, 7, 8, 9, 10, 11, 14:

    North America (Covered in Chapter 7 and 14)

    United States

    Canada

    Mexico

    Europe (Covered in Chapter 8 and 14)

    Germany

    UK

    France

    Italy

    Spain

    Russia

    Others

    Asia-Pacific (Covered in Chapter 9 and 14)

    China

    Japan

    South Korea

    Australia

    India

    Southeast Asia

    Others

    Middle East and Africa (Covered in Chapter 10 and 14)

    Saudi Arabia

    UAE

    Egypt

    Nigeria

    South Africa

    Others

    South America (Covered in Chapter 11 and 14)

    Brazil

    Argentina

    Columbia

    Chile

    Others


    Years considered for this report:

    Historical Years: 2015-2019

    Base Year: 2019

    Estimated Year: 2020

    Forecast Period: 2020-2025

     

  • With tables and figures helping analyze worldwide Global BPO Industry Market Report Development Trends Threats market, this research provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.

    Table of Content

    1 BPO Introduction and Market Overview

    1.1 Objectives of the Study

    1.2 Overview of BPO

    1.3 Scope of The Study

    1.3.1 Key Market Segments
    1.3.2 Players Covered
    1.3.3 COVID-19's impact on the BPO industry

    1.4 Methodology of The Study

    1.5 Research Data Source


    2 Executive Summary

    2.1 Market Overview

    2.1.1 Global BPO Market Size, 2015 – 2020
    2.1.2 Global BPO Market Size by Type, 2015 – 2020
    2.1.3 Global BPO Market Size by Application, 2015 – 2020
    2.1.4 Global BPO Market Size by Region, 2015 - 2025

    2.2 Business Environment Analysis

    2.2.1 Global COVID-19 Status and Economic Overview
    2.2.2 Influence of COVID-19 Outbreak on BPO Industry Development

    3 Industry Chain Analysis

    3.1 Upstream Raw Material Suppliers of BPO Analysis

    3.2 Major Players of BPO

    3.3 BPO Manufacturing Cost Structure Analysis

    3.3.1 Production Process Analysis
    3.3.2 Manufacturing Cost Structure of BPO
    3.3.3 Labor Cost of BPO

    3.4 Market Distributors of BPO

    3.5 Major Downstream Buyers of BPO Analysis

    3.6 The Impact of Covid-19 From the Perspective of Industry Chain

    3.7 Regional Import and Export Controls Will Exist for a Long Time
    3.8 Continued downward PMI Spreads Globally

    4 Global BPO Market, by Type

    4.1 Global BPO Value and Market Share by Type (2015-2020)

    4.2 Global BPO Production and Market Share by Type (2015-2020)

    4.3 Global BPO Value and Growth Rate by Type (2015-2020)

    4.3.1 Global BPO Value and Growth Rate of Finance & Accounting
    4.3.2 Global BPO Value and Growth Rate of Human Resources
    4.3.3 Global BPO Value and Growth Rate of Knowledge Process Outsourcing
    4.3.4 Global BPO Value and Growth Rate of Procurement & Supply Chain
    4.3.5 Global BPO Value and Growth Rate of Customer Services
    4.3.6 Global BPO Value and Growth Rate of Others

    4.4 Global BPO Price Analysis by Type (2015-2020)


    5 BPO Market, by Application

    5.1 Downstream Market Overview

    5.2 Global BPO Consumption and Market Share by Application (2015-2020)

    5.3 Global BPO Consumption and Growth Rate by Application (2015-2020)

    5.3.1 Global BPO Consumption and Growth Rate of Banking, Financial Services, and Insurance (BFSI) (2015-2020)
    5.3.2 Global BPO Consumption and Growth Rate of Healthcare (2015-2020)
    5.3.3 Global BPO Consumption and Growth Rate of Manufacturing (2015-2020)
    5.3.4 Global BPO Consumption and Growth Rate of IT & Telecommunication (2015-2020)
    5.3.5 Global BPO Consumption and Growth Rate of Retail (2015-2020)
    5.3.6 Global BPO Consumption and Growth Rate of Others (2015-2020)

    6 Global BPO Market Analysis by Regions

    6.1 Global BPO Sales, Revenue and Market Share by Regions

    6.1.1 Global BPO Sales by Regions (2015-2020)
    6.1.2 Global BPO Revenue by Regions (2015-2020)

    6.2 North America BPO Sales and Growth Rate (2015-2020)

    6.3 Europe BPO Sales and Growth Rate (2015-2020)

    6.4 Asia-Pacific BPO Sales and Growth Rate (2015-2020)

    6.5 Middle East and Africa BPO Sales and Growth Rate (2015-2020)

    6.6 South America BPO Sales and Growth Rate (2015-2020)


    7 North America BPO Market Analysis by Countries

    7.1 The Influence of COVID-19 on North America Market

    7.2 North America BPO Sales, Revenue and Market Share by Countries

    7.2.1 North America BPO Sales by Countries (2015-2020)
    7.2.2 North America BPO Revenue by Countries (2015-2020)

    7.3 United States BPO Sales and Growth Rate (2015-2020)

    7.4 Canada BPO Sales and Growth Rate (2015-2020)

    7.5 Mexico BPO Sales and Growth Rate (2015-2020)


    8 Europe BPO Market Analysis by Countries

    8.1 The Influence of COVID-19 on Europe Market

    8.2 Europe BPO Sales, Revenue and Market Share by Countries

    8.2.1 Europe BPO Sales by Countries (2015-2020)
    8.2.2 Europe BPO Revenue by Countries (2015-2020)

    8.3 Germany BPO Sales and Growth Rate (2015-2020)

    8.4 UK BPO Sales and Growth Rate (2015-2020)

    8.5 France BPO Sales and Growth Rate (2015-2020)

    8.6 Italy BPO Sales and Growth Rate (2015-2020)

    8.7 Spain BPO Sales and Growth Rate (2015-2020)
    8.8 Russia BPO Sales and Growth Rate (2015-2020)

    9 Asia Pacific BPO Market Analysis by Countries

    9.1 The Influence of COVID-19 on Asia Pacific Market

    9.2 Asia Pacific BPO Sales, Revenue and Market Share by Countries

    9.2.1 Asia Pacific BPO Sales by Countries (2015-2020)
    9.2.2 Asia Pacific BPO Revenue by Countries (2015-2020)

    9.3 China BPO Sales and Growth Rate (2015-2020)

    9.4 Japan BPO Sales and Growth Rate (2015-2020)

    9.5 South Korea BPO Sales and Growth Rate (2015-2020)

    9.6 India BPO Sales and Growth Rate (2015-2020)

    9.7 Southeast Asia BPO Sales and Growth Rate (2015-2020)
    9.8 Australia BPO Sales and Growth Rate (2015-2020)

    10 Middle East and Africa BPO Market Analysis by Countries

    10.1 The Influence of COVID-19 on Middle East and Africa Market

    10.2 Middle East and Africa BPO Sales, Revenue and Market Share by Countries

    10.2.1 Middle East and Africa BPO Sales by Countries (2015-2020)
    10.2.2 Middle East and Africa BPO Revenue by Countries (2015-2020)

    10.3 Saudi Arabia BPO Sales and Growth Rate (2015-2020)

    10.4 UAE BPO Sales and Growth Rate (2015-2020)

    10.5 Egypt BPO Sales and Growth Rate (2015-2020)

    10.6 Nigeria BPO Sales and Growth Rate (2015-2020)

    10.7 South Africa BPO Sales and Growth Rate (2015-2020)

    11 South America BPO Market Analysis by Countries

    11.1 The Influence of COVID-19 on Middle East and Africa Market

    11.2 South America BPO Sales, Revenue and Market Share by Countries

    11.2.1 South America BPO Sales by Countries (2015-2020)
    11.2.2 South America BPO Revenue by Countries (2015-2020)

    11.3 Brazil BPO Sales and Growth Rate (2015-2020)

    11.4 Argentina BPO Sales and Growth Rate (2015-2020)

    11.5 Columbia BPO Sales and Growth Rate (2015-2020)

    11.6 Chile BPO Sales and Growth Rate (2015-2020)


    12 Competitive Landscape

    12.1 Accenture

    12.1.1 Accenture Basic Information
    12.1.2 BPO Product Introduction
    12.1.3 Accenture Production, Value, Price, Gross Margin 2015-2020

    12.2 Firstsource Solutions Ltd.

    12.2.1 Firstsource Solutions Ltd. Basic Information
    12.2.2 BPO Product Introduction
    12.2.3 Firstsource Solutions Ltd. Production, Value, Price, Gross Margin 2015-2020

    12.3 Aditya Birla Nuvo Ltd.

    12.3.1 Aditya Birla Nuvo Ltd. Basic Information
    12.3.2 BPO Product Introduction
    12.3.3 Aditya Birla Nuvo Ltd. Production, Value, Price, Gross Margin 2015-2020

    12.4 Cognizant Technology Solutions Corp.

    12.4.1 Cognizant Technology Solutions Corp. Basic Information
    12.4.2 BPO Product Introduction
    12.4.3 Cognizant Technology Solutions Corp. Production, Value, Price, Gross Margin 2015-2020

    12.5 Aegis Ltd.

    12.5.1 Aegis Ltd. Basic Information
    12.5.2 BPO Product Introduction
    12.5.3 Aegis Ltd. Production, Value, Price, Gross Margin 2015-2020

    12.6 Infosys Ltd.

    12.6.1 Infosys Ltd. Basic Information
    12.6.2 BPO Product Introduction
    12.6.3 Infosys Ltd. Production, Value, Price, Gross Margin 2015-2020
    12.7 Genpact Ltd.
    12.7.1 Genpact Ltd. Basic Information
    12.7.2 BPO Product Introduction
    12.7.3 Genpact Ltd. Production, Value, Price, Gross Margin 2015-2020
    12.8 Wipro Ltd.
    12.8.1 Wipro Ltd. Basic Information
    12.8.2 BPO Product Introduction
    12.8.3 Wipro Ltd. Production, Value, Price, Gross Margin 2015-2020
    12.9 Aon plc
    12.9.1 Aon plc Basic Information
    12.9.2 BPO Product Introduction
    12.9.3 Aon plc Production, Value, Price, Gross Margin 2015-2020

    12.10 Capgemini S.A.

    12.10.1 Capgemini S.A. Basic Information
    12.10.2 BPO Product Introduction
    12.10.3 Capgemini S.A. Production, Value, Price, Gross Margin 2015-2020
    12.11 Intelenet Global Services
    12.11.1 Intelenet Global Services Basic Information
    12.11.2 BPO Product Introduction
    12.11.3 Intelenet Global Services Production, Value, Price, Gross Margin 2015-2020
    12.12 Tata Consultancy Services Ltd.
    12.12.1 Tata Consultancy Services Ltd. Basic Information
    12.12.2 BPO Product Introduction
    12.12.3 Tata Consultancy Services Ltd. Production, Value, Price, Gross Margin 2015-2020
    12.13 HCL Technologies Ltd.
    12.13.1 HCL Technologies Ltd. Basic Information
    12.13.2 BPO Product Introduction
    12.13.3 HCL Technologies Ltd. Production, Value, Price, Gross Margin 2015-2020
    12.14 Xerox Corp.
    12.14.1 Xerox Corp. Basic Information
    12.14.2 BPO Product Introduction
    12.14.3 Xerox Corp. Production, Value, Price, Gross Margin 2015-2020
    12.15 IBM Corp.
    12.15.1 IBM Corp. Basic Information
    12.15.2 BPO Product Introduction
    12.15.3 IBM Corp. Production, Value, Price, Gross Margin 2015-2020
    12.16 3i Infotech Ltd.
    12.16.1 3i Infotech Ltd. Basic Information
    12.16.2 BPO Product Introduction
    12.16.3 3i Infotech Ltd. Production, Value, Price, Gross Margin 2015-2020
    12.17 Convergys Corp.
    12.17.1 Convergys Corp. Basic Information
    12.17.2 BPO Product Introduction
    12.17.3 Convergys Corp. Production, Value, Price, Gross Margin 2015-2020
    12.18 NCO Financial Systems Inc.
    12.18.1 NCO Financial Systems Inc. Basic Information
    12.18.2 BPO Product Introduction
    12.18.3 NCO Financial Systems Inc. Production, Value, Price, Gross Margin 2015-2020
    12.19 Hewlett-Packard Co.
    12.19.1 Hewlett-Packard Co. Basic Information
    12.19.2 BPO Product Introduction
    12.19.3 Hewlett-Packard Co. Production, Value, Price, Gross Margin 2015-2020

    12.20 EXLService Holdings Inc.

    12.20.1 EXLService Holdings Inc. Basic Information
    12.20.2 BPO Product Introduction
    12.20.3 EXLService Holdings Inc. Production, Value, Price, Gross Margin 2015-2020
    12.21 WNS (Holdings) Ltd.
    12.21.1 WNS (Holdings) Ltd. Basic Information
    12.21.2 BPO Product Introduction
    12.21.3 WNS (Holdings) Ltd. Production, Value, Price, Gross Margin 2015-2020

    13 Industry Outlook

    13.1 Market Driver Analysis

    13.1.2 Market Restraints Analysis
    13.1.3 Market Trends Analysis

    13.2 Merger, Acquisition and New Investment

    13.3 News of Product Release


    14 Global BPO Market Forecast

    14.1 Global BPO Market Value & Volume Forecast, by Type (2020-2025)

    14.1.1 Finance & Accounting Market Value and Volume Forecast (2020-2025)
    14.1.2 Human Resources Market Value and Volume Forecast (2020-2025)
    14.1.3 Knowledge Process Outsourcing Market Value and Volume Forecast (2020-2025)
    14.1.4 Procurement & Supply Chain Market Value and Volume Forecast (2020-2025)
    14.1.5 Customer Services Market Value and Volume Forecast (2020-2025)
    14.1.6 Others Market Value and Volume Forecast (2020-2025)

    14.2 Global BPO Market Value & Volume Forecast, by Application (2020-2025)

    14.2.1 Banking, Financial Services, and Insurance (BFSI) Market Value and Volume Forecast (2020-2025)
    14.2.2 Healthcare Market Value and Volume Forecast (2020-2025)
    14.2.3 Manufacturing Market Value and Volume Forecast (2020-2025)
    14.2.4 IT & Telecommunication Market Value and Volume Forecast (2020-2025)
    14.2.5 Retail Market Value and Volume Forecast (2020-2025)
    14.2.6 Others Market Value and Volume Forecast (2020-2025)

    14.3 BPO Market Analysis and Forecast by Region

    14.3.1 North America Market Value and Consumption Forecast (2020-2025)
    14.3.2 Europe Market Value and Consumption Forecast (2020-2025)
    14.3.3 Asia Pacific Market Value and Consumption Forecast (2020-2025)
    14.3.4 Middle East and Africa Market Value and Consumption Forecast (2020-2025)
    14.3.5 South America Market Value and Consumption Forecast (2020-2025)

    15 New Project Feasibility Analysis

    15.1 Industry Barriers and New Entrants SWOT Analysis

    15.1.1 Porter’s Five Forces Analysis
    15.1.2 New Entrants SWOT Analysis

    15.2 Analysis and Suggestions on New Project Investment



    List of Tables and Figures
    Figure Product Picture of BPO
    Table Product Specification of BPO
    Table BPO Key Market Segments
    Table Key Players BPO Covered
    Figure Global BPO Market Size, 2015 – 2025
    Table Different Types of BPO
    Figure Global BPO Value ($) Segment by Type from 2015-2020
    Figure Global BPO Market Share by Types in 2019
    Table Different Applications of BPO
    Figure Global BPO Value ($) Segment by Applications from 2015-2020
    Figure Global BPO Market Share by Applications in 2019
    Figure Global BPO Market Share by Regions in 2019
    Figure North America BPO Production Value ($) and Growth Rate (2015-2020)
    Figure Europe BPO Production Value ($) and Growth Rate (2015-2020)
    Figure Asia Pacific BPO Production Value ($) and Growth Rate (2015-2020)
    Figure Middle East and Africa BPO Production Value ($) and Growth Rate (2015-2020)
    Figure South America BPO Production Value ($) and Growth Rate (2015-2020)
    Table Global COVID-19 Status and Economic Overview
    Figure Global COVID-19 Status
    Figure COVID-19 Comparison of Major Countries
    Figure Industry Chain Analysis of BPO
    Table Upstream Raw Material Suppliers of BPO with Contact Information
    Table Major Players Headquarters, and Service Area of BPO
    Figure Major Players Production Value Market Share of BPO in 2019
    Table Major Players BPO Product Types in 2019
    Figure Production Process of BPO
    Figure Manufacturing Cost Structure of BPO
    Figure Channel Status of BPO
    Table Major Distributors of BPO with Contact Information
    Table Major Downstream Buyers of BPO with Contact Information
    Table Global BPO Value ($) by Type (2015-2020)
    Table Global BPO Value Share by Type (2015-2020)
    Figure Global BPO Value Share by Type (2015-2020)
    Table Global BPO Production by Type (2015-2020)
    Table Global BPO Production Share by Type (2015-2020)
    Figure Global BPO Production Share by Type (2015-2020)
    Figure Global BPO Value ($) and Growth Rate of Finance & Accounting (2015-2020)
    Figure Global BPO Value ($) and Growth Rate of Human Resources (2015-2020)
    Figure Global BPO Value ($) and Growth Rate of Knowledge Process Outsourcing (2015-2020)
    Figure Global BPO Value ($) and Growth Rate of Procurement & Supply Chain (2015-2020)
    Figure Global BPO Value ($) and Growth Rate of Customer Services (2015-2020)
    Figure Global BPO Value ($) and Growth Rate of Others (2015-2020)
    Figure Global BPO Price by Type (2015-2020)
    Figure Downstream Market Overview
    Table Global BPO Consumption by Application (2015-2020)
    Table Global BPO Consumption Market Share by Application (2015-2020)
    Figure Global BPO Consumption Market Share by Application (2015-2020)
    Figure Global BPO Consumption and Growth Rate of Banking, Financial Services, and Insurance (BFSI) (2015-2020)
    Figure Global BPO Consumption and Growth Rate of Healthcare (2015-2020)
    Figure Global BPO Consumption and Growth Rate of Manufacturing (2015-2020)
    Figure Global BPO Consumption and Growth Rate of IT & Telecommunication (2015-2020)
    Figure Global BPO Consumption and Growth Rate of Retail (2015-2020)
    Figure Global BPO Consumption and Growth Rate of Others (2015-2020)
    Figure Global BPO Sales and Growth Rate (2015-2020)
    Figure Global BPO Revenue (M USD) and Growth (2015-2020)
    Table Global BPO Sales by Regions (2015-2020)
    Table Global BPO Sales Market Share by Regions (2015-2020)
    Table Global BPO Revenue (M USD) by Regions (2015-2020)
    Table Global BPO Revenue Market Share by Regions (2015-2020)
    Table Global BPO Revenue Market Share by Regions in 2015
    Table Global BPO Revenue Market Share by Regions in 2019
    Figure North America BPO Sales and Growth Rate (2015-2020)
    Figure Europe BPO Sales and Growth Rate (2015-2020)
    Figure Asia-Pacific BPO Sales and Growth Rate (2015-2020)
    Figure Middle East and Africa BPO Sales and Growth Rate (2015-2020)
    Figure South America BPO Sales and Growth Rate (2015-2020)
    Figure North America COVID-19 Status
    Figure North America COVID-19 Confirmed Cases Major Distribution
    Figure North America BPO Revenue (M USD) and Growth (2015-2020)
    Table North America BPO Sales by Countries (2015-2020)
    Table North America BPO Sales Market Share by Countries (2015-2020)
    Table North America BPO Revenue (M USD) by Countries (2015-2020)
    Table North America BPO Revenue Market Share by Countries (2015-2020)
    Figure United States BPO Sales and Growth Rate (2015-2020)
    Figure Canada BPO Sales and Growth Rate (2015-2020)
    Figure Mexico BPO Sales and Growth (2015-2020)
    Figure Europe COVID-19 Status
    Figure Europe COVID-19 Confirmed Cases Major Distribution
    Figure Europe BPO Revenue (M USD) and Growth (2015-2020)
    Table Europe BPO Sales by Countries (2015-2020)
    Table Europe BPO Sales Market Share by Countries (2015-2020)
    Table Europe BPO Revenue (M USD) by Countries (2015-2020)
    Table Europe BPO Revenue Market Share by Countries (2015-2020)
    Figure Germany BPO Sales and Growth Rate (2015-2020)
    Figure UK BPO Sales and Growth Rate (2015-2020)
    Figure France BPO Sales and Growth (2015-2020)
    Figure Italy BPO Sales and Growth (2015-2020)
    Figure Spain BPO Sales and Growth (2015-2020)
    Figure Russia BPO Sales and Growth (2015-2020)
    Figure Asia Pacific COVID-19 Status
    Figure Asia Pacific BPO Revenue (M USD) and Growth (2015-2020)
    Table Asia Pacific BPO Sales by Countries (2015-2020)
    Table Asia Pacific BPO Sales Market Share by Countries (2015-2020)
    Table Asia Pacific BPO Revenue (M USD) by Countries (2015-2020)
    Table Asia Pacific BPO Revenue Market Share by Countries (2015-2020)
    Figure China BPO Sales and Growth Rate (2015-2020)
    Figure Japan BPO Sales and Growth Rate (2015-2020)
    Figure South Korea BPO Sales and Growth (2015-2020)
    Figure India BPO Sales and Growth (2015-2020)
    Figure Southeast Asia BPO Sales and Growth (2015-2020)
    Figure Australia BPO Sales and Growth (2015-2020)
    Figure Middle East BPO Revenue (M USD) and Growth (2015-2020)
    Table Middle East BPO Sales by Countries (2015-2020)
    Table Middle East and Africa BPO Sales Market Share by Countries (2015-2020)
    Table Middle East and Africa BPO Revenue (M USD) by Countries (2015-2020)
    Table Middle East and Africa BPO Revenue Market Share by Countries (2015-2020)
    Figure Saudi Arabia BPO Sales and Growth Rate (2015-2020)
    Figure UAE BPO Sales and Growth Rate (2015-2020)
    Figure Egypt BPO Sales and Growth (2015-2020)
    Figure Nigeria BPO Sales and Growth (2015-2020)
    Figure South Africa BPO Sales and Growth (2015-2020)
    Figure South America BPO Revenue (M USD) and Growth (2015-2020)
    Table South America BPO Sales by Countries (2015-2020)
    Table South America BPO Sales Market Share by Countries (2015-2020)
    Table South America BPO Revenue (M USD) by Countries (2015-2020)
    Table South America BPO Revenue Market Share by Countries (2015-2020)
    Figure Brazil BPO Sales and Growth Rate (2015-2020)
    Figure Argentina BPO Sales and Growth Rate (2015-2020)
    Figure Columbia BPO Sales and Growth (2015-2020)
    Figure Chile BPO Sales and Growth (2015-2020)
    Figure Top 3 Market Share of BPO Companies in 2019
    Figure Top 6 Market Share of BPO Companies in 2019
    Table Major Players Production Value ($) Share (2015-2020)
    Table Accenture Profile
    Table Accenture Product Introduction
    Figure Accenture Production and Growth Rate
    Figure Accenture Value ($) Market Share 2015-2020
    Table Firstsource Solutions Ltd. Profile
    Table Firstsource Solutions Ltd. Product Introduction
    Figure Firstsource Solutions Ltd. Production and Growth Rate
    Figure Firstsource Solutions Ltd. Value ($) Market Share 2015-2020
    Table Aditya Birla Nuvo Ltd. Profile
    Table Aditya Birla Nuvo Ltd. Product Introduction
    Figure Aditya Birla Nuvo Ltd. Production and Growth Rate
    Figure Aditya Birla Nuvo Ltd. Value ($) Market Share 2015-2020
    Table Cognizant Technology Solutions Corp. Profile
    Table Cognizant Technology Solutions Corp. Product Introduction
    Figure Cognizant Technology Solutions Corp. Production and Growth Rate
    Figure Cognizant Technology Solutions Corp. Value ($) Market Share 2015-2020
    Table Aegis Ltd. Profile
    Table Aegis Ltd. Product Introduction
    Figure Aegis Ltd. Production and Growth Rate
    Figure Aegis Ltd. Value ($) Market Share 2015-2020
    Table Infosys Ltd. Profile
    Table Infosys Ltd. Product Introduction
    Figure Infosys Ltd. Production and Growth Rate
    Figure Infosys Ltd. Value ($) Market Share 2015-2020
    Table Genpact Ltd. Profile
    Table Genpact Ltd. Product Introduction
    Figure Genpact Ltd. Production and Growth Rate
    Figure Genpact Ltd. Value ($) Market Share 2015-2020
    Table Wipro Ltd. Profile
    Table Wipro Ltd. Product Introduction
    Figure Wipro Ltd. Production and Growth Rate
    Figure Wipro Ltd. Value ($) Market Share 2015-2020
    Table Aon plc Profile
    Table Aon plc Product Introduction
    Figure Aon plc Production and Growth Rate
    Figure Aon plc Value ($) Market Share 2015-2020
    Table Capgemini S.A. Profile
    Table Capgemini S.A. Product Introduction
    Figure Capgemini S.A. Production and Growth Rate
    Figure Capgemini S.A. Value ($) Market Share 2015-2020
    Table Intelenet Global Services Profile
    Table Intelenet Global Services Product Introduction
    Figure Intelenet Global Services Production and Growth Rate
    Figure Intelenet Global Services Value ($) Market Share 2015-2020
    Table Tata Consultancy Services Ltd. Profile
    Table Tata Consultancy Services Ltd. Product Introduction
    Figure Tata Consultancy Services Ltd. Production and Growth Rate
    Figure Tata Consultancy Services Ltd. Value ($) Market Share 2015-2020
    Table HCL Technologies Ltd. Profile
    Table HCL Technologies Ltd. Product Introduction
    Figure HCL Technologies Ltd. Production and Growth Rate
    Figure HCL Technologies Ltd. Value ($) Market Share 2015-2020
    Table Xerox Corp. Profile
    Table Xerox Corp. Product Introduction
    Figure Xerox Corp. Production and Growth Rate
    Figure Xerox Corp. Value ($) Market Share 2015-2020
    Table IBM Corp. Profile
    Table IBM Corp. Product Introduction
    Figure IBM Corp. Production and Growth Rate
    Figure IBM Corp. Value ($) Market Share 2015-2020
    Table 3i Infotech Ltd. Profile
    Table 3i Infotech Ltd. Product Introduction
    Figure 3i Infotech Ltd. Production and Growth Rate
    Figure 3i Infotech Ltd. Value ($) Market Share 2015-2020
    Table Convergys Corp. Profile
    Table Convergys Corp. Product Introduction
    Figure Convergys Corp. Production and Growth Rate
    Figure Convergys Corp. Value ($) Market Share 2015-2020
    Table NCO Financial Systems Inc. Profile
    Table NCO Financial Systems Inc. Product Introduction
    Figure NCO Financial Systems Inc. Production and Growth Rate
    Figure NCO Financial Systems Inc. Value ($) Market Share 2015-2020
    Table Hewlett-Packard Co. Profile
    Table Hewlett-Packard Co. Product Introduction
    Figure Hewlett-Packard Co. Production and Growth Rate
    Figure Hewlett-Packard Co. Value ($) Market Share 2015-2020
    Table EXLService Holdings Inc. Profile
    Table EXLService Holdings Inc. Product Introduction
    Figure EXLService Holdings Inc. Production and Growth Rate
    Figure EXLService Holdings Inc. Value ($) Market Share 2015-2020
    Table WNS (Holdings) Ltd. Profile
    Table WNS (Holdings) Ltd. Product Introduction
    Figure WNS (Holdings) Ltd. Production and Growth Rate
    Figure WNS (Holdings) Ltd. Value ($) Market Share 2015-2020
    Table Market Driving Factors of BPO
    Table Merger, Acquisition and New Investment
    Table Global BPO Market Value ($) Forecast, by Type
    Table Global BPO Market Volume Forecast, by Type
    Figure Global BPO Market Value ($) and Growth Rate Forecast of Finance & Accounting (2020-2025)
    Figure Global BPO Market Volume ($) and Growth Rate Forecast of Finance & Accounting (2020-2025)
    Figure Global BPO Market Value ($) and Growth Rate Forecast of Human Resources (2020-2025)
    Figure Global BPO Market Volume ($) and Growth Rate Forecast of Human Resources (2020-2025)
    Figure Global BPO Market Value ($) and Growth Rate Forecast of Knowledge Process Outsourcing (2020-2025)
    Figure Global BPO Market Volume ($) and Growth Rate Forecast of Knowledge Process Outsourcing (2020-2025)
    Figure Global BPO Market Value ($) and Growth Rate Forecast of Procurement & Supply Chain (2020-2025)
    Figure Global BPO Market Volume ($) and Growth Rate Forecast of Procurement & Supply Chain (2020-2025)
    Figure Global BPO Market Value ($) and Growth Rate Forecast of Customer Services (2020-2025)
    Figure Global BPO Market Volume ($) and Growth Rate Forecast of Customer Services (2020-2025)
    Figure Global BPO Market Value ($) and Growth Rate Forecast of Others (2020-2025)
    Figure Global BPO Market Volume ($) and Growth Rate Forecast of Others (2020-2025)
    Table Global Market Value ($) Forecast by Application (2020-2025)
    Table Global Market Volume Forecast by Application (2020-2025)
    Figure Market Value ($) and Growth Rate Forecast of Banking, Financial Services, and Insurance (BFSI) (2020-2025)
    Figure Market Volume and Growth Rate Forecast of Banking, Financial Services, and Insurance (BFSI) (2020-2025)
    Figure Market Value ($) and Growth Rate Forecast of Healthcare (2020-2025)
    Figure Market Volume and Growth Rate Forecast of Healthcare (2020-2025)
    Figure Market Value ($) and Growth Rate Forecast of Manufacturing (2020-2025)
    Figure Market Volume and Growth Rate Forecast of Manufacturing (2020-2025)
    Figure Market Value ($) and Growth Rate Forecast of IT & Telecommunication (2020-2025)
    Figure Market Volume and Growth Rate Forecast of IT & Telecommunication (2020-2025)
    Figure Market Value ($) and Growth Rate Forecast of Retail (2020-2025)
    Figure Market Volume and Growth Rate Forecast of Retail (2020-2025)
    Figure Market Value ($) and Growth Rate Forecast of Others (2020-2025)
    Figure Market Volume and Growth Rate Forecast of Others (2020-2025)
    Figure North America Market Value ($) and Growth Rate Forecast (2020-2025)
    Figure North America Consumption and Growth Rate Forecast (2020-2025)
    Figure Europe Market Value ($) and Growth Rate Forecast (2020-2025)
    Figure Europe Consumption and Growth Rate Forecast (2020-2025)
    Figure Asia Pacific Market Value ($) and Growth Rate Forecast (2020-2025)
    Figure Asia Pacific Consumption and Growth Rate Forecast (2020-2025)
    Figure Middle East and Africa Market Value ($) and Growth Rate Forecast (2020-2025)
    Figure Middle East and Africa Consumption and Growth Rate Forecast (2020-2025)
    Figure South America Market Value ($) and Growth Rate Forecast (2020-2025)
    Figure South America Consumption and Growth Rate Forecast (2020-2025)
    Figure Porter’s Five Forces Analysis
    Table New Entrants SWOT Analysis
    Table New Project Analysis of Investment Recovery

     

  • The Global BPO Industry Market Report Development Trends Threats Market has been segregated into various crucial divisions including applications, types, and regions. Each market segment is intensively studied in the report contemplating its market acceptance, worthiness, demand, and growth prospects. The segmentation analysis will help the client to customize their marketing approach to have a better command of each segment and to identify the most prospective customer base.

    Report Objectives / Segmentation Covered :
    By Companies / players:
      By Regions:
        By Type:
          By Application:
          Frequently asked questions(FAQ's):
          What is the major concern of the players in the Global BPO Industry Market Report Development Trends Threats Market?

          As manufacturers prepare to scale up, Global BPO Industry Market Report Development Trends Threats companies must be clear and transparent about the impact of such volatility on the balance sheet.

          How big is the Global BPO Industry Market Report Development Trends Threats Market by 2029?

          It is expected that the Global BPO Industry Market Report Development Trends Threats Market will reach USD XX million by 2029.

          What are the advantages of the Global BPO Industry Market Report Development Trends Threats Market research study?

          The Global BPO Industry Market Report Development Trends Threats Market research study aids businesses in strategic planning so that they may realize and gain business value from their growth strategies.

          How does the Global BPO Industry Market Report Development Trends Threats Market study reflects the current scenario?

          The Global BPO Industry Market Report Development Trends Threats study focuses on shifting market dynamics, geopolitical and regulatory regulations, and key players' strategies to carefully analyze demand at risk across multiple industry categories.

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