Conversational AI Market Analysis by Component, Type, Deployment Model, Technology, Application and Industry (2020 – 2025)
- Report Code : DHI2293890
- Published On: Feb, 2021
- Category : Computing & Technology
- Pages : 140
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The global conversational AI market generated revenue of US$ 4.8 billion in 2020 and is expected to reach US$ 12.9 billion by 2025 with a CAGR of 21.9% in the forecast period. Some of the major players in the conversational AI market are Amazon Web Services, Artificial Solutions, Baidu, Inc., Conversica, Inc., Google LLC, International Business Machines Corporation, Microsoft Corporation, Nuance Communications, Oracle Corporation and SAP SE. The study offers a detailed analysis of the global market for conversational AI. Considering 2019 as the base year, the report provides market information for the 2020 to 2025 forecast period. The study includes information on the current size and projected growth of the overall conversational AI market and its associated business segments. It outlines the dynamics, the business environment, and emerging developments in the conversational AI market.
The study contains a chapter that explains the impact of COVID 19 on the global conversational AI market. The study further discusses the key factors, the business environment, and emerging developments in the conversational AI market. The report will help several vendors to make the right investment and development decisions. The research focuses on the global conversational AI scenario and its proliferation across various market verticals. The descriptions in this report cover factors that currently influence and impede market growth and also accelerate the future dimensions of demand for the conversational AI market.
The chapters included in the report describe leading players in the conversational AI market. The study provides landscape analysis, which offers detailed profiles of major players in the conversational AI market worldwide. The report covers a fine-grained taxonomy of market segmentation in terms of component, type, deployment model, technology, application, and industry.
Global Conversational AI Market, by Component
o Platform
o Services (Professional Services and Managed Services)
Global Conversational AI Market, by Type
o Intelligent Virtual Assistants
o Chatbots
Global Conversational AI Market, by Deployment Model
o On-Premises
o Cloud based
Global Conversational AI Market, by Technology
o Machine Learning and Deep Learning
o Natural Language Processing
o Automated Speech Recognition
Global Conversational AI Market, by Application
o Customer Support
o Personal Assistant
o Branding and Advertisement
o Customer Engagement and Retention
o Onboarding and Employee Engagement
o Data Privacy and Compliance
o Others
Global Conversational AI Market, by Industry
o Banking, Financial Services, and Insurance
o Retail and Ecommerce
o Healthcare and Life Sciences
o Travel and Hospitality
o IT & Telecom
o Media and Entertainment
o Others
Global Conversational AI Market, by Region
o North America (U.S. Canada)
o Europe (Germany, U.K., France, Italy, Spain, Rest of Europe)
o Asia Pacific (China, Japan, India, Rest of Asia Pacific)
o Middle East & Africa (GCC, South Africa, Rest of Middle East & Africa)
o Latin America (Brazil, Mexico, Rest of Latin America)
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With tables and figures helping analyze worldwide Conversational AI market, this research provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.
1. Introduction
2. Market Overview
2.1. Global Conversational AI Market Introduction
2.2. Macro- Economic Factor
2.3. Market Determinants
2.3.1. Market Driver
2.3.2. Market Restraints
2.3.3. Market Opportunities
2.3.4. Market Challenges
2.4. Technology/Product Roadmap
2.5. PEST Analysis
2.6. Market Growth Opportunity Analysis
3. Market Segmentation
3.1. Global Conversational AI Market Analysis (US$ Mn), By Component, 2019 - 2025
3.1.1. Platform
3.1.2. Services
3.1.2.1. Professional Services
3.1.2.2. Managed Services
3.2. Global Conversational AI Market Analysis (US$ Mn), By Type, 2019 – 2025
3.2.1. Intelligent Virtual Assistants
3.2.2. Chatbots
3.3. Global Conversational AI Market Analysis (US$ Mn), By Deployment Model, 2019 – 2025
3.3.1. On-Premises
3.3.2. Cloud based
3.4. Global Conversational AI Market Analysis (US$ Mn), By Technology, 2019 – 2025
3.4.1. Machine Learning and Deep Learning
3.4.2. Natural Language Processing
3.4.3. Automated Speech Recognition
3.5. Global Conversational AI Market Analysis (US$ Mn), By Application, 2019 – 2025
3.5.1. Customer Support
3.5.2. Personal Assistant
3.5.3. Branding and Advertisement
3.5.4. Customer Engagement and Retention
3.5.5. Onboarding and Employee Engagement
3.5.6. Data Privacy and Compliance
3.5.7. Others
3.6. Global Conversational AI Market Analysis (US$ Mn), By Industry, 2019 – 2025
3.6.1. Banking, Financial Services, and Insurance
3.6.2. Retail and Ecommerce
3.6.3. Healthcare and Life Sciences
3.6.4. Travel and Hospitality
3.6.5. IT & Telecom
3.6.6. Media and Entertainment
3.6.7. Others
4. Regional Analysis
4.1. North America Conversational AI Market Analysis (US$ Mn), 2019 - 2025
4.1.1. By Country
4.1.1.1. U.S.
4.1.1.2. Canada
4.1.2. By Component
4.1.2.1. Platform
4.1.2.2. Services
4.1.2.2.1. Professional Services
4.1.2.2.2. Managed Services
4.1.3. By Type
4.1.3.1. Intelligent Virtual Assistants
4.1.3.2. Chatbots
4.1.4. By Deployment Model
4.1.4.1. On-Premises
4.1.4.2. Cloud based
4.1.5. By Technology
4.1.5.1. Machine Learning and Deep Learning
4.1.5.2. Natural Language Processing
4.1.5.3. Automated Speech Recognition
4.1.6. By Application
4.1.6.1. Customer Support
4.1.6.2. Personal Assistant
4.1.6.3. Branding and Advertisement
4.1.6.4. Customer Engagement and Retention
4.1.6.5. Onboarding and Employee Engagement
4.1.6.6. Data Privacy and Compliance
4.1.6.7. Others
4.1.7. By Industry
4.1.7.1. Banking, Financial Services, and Insurance
4.1.7.2. Retail and Ecommerce
4.1.7.3. Healthcare and Life Sciences
4.1.7.4. Travel and Hospitality
4.1.7.5. IT & Telecom
4.1.7.6. Media and Entertainment
4.1.7.7. Others
4.2. Europe Conversational AI Market Analysis (US$ Mn), 2019 - 2025
4.2.1. By Country
4.2.1.1. Germany
4.2.1.2. U.K.
4.2.1.3. France
4.2.1.4. Italy
4.2.1.5. Spain
4.2.1.6. Rest of Europe
4.2.2. By Component
4.2.2.1. Platform
4.2.2.2. Services
4.2.2.2.1. Professional Services
4.2.2.2.2. Managed Services
4.2.3. By Type
4.2.3.1. Intelligent Virtual Assistants
4.2.3.2. Chatbots
4.2.4. By Deployment Model
4.2.4.1. On-Premises
4.2.4.2. Cloud based
4.2.5. By Technology
4.2.5.1. Machine Learning and Deep Learning
4.2.5.2. Natural Language Processing
4.2.5.3. Automated Speech Recognition
4.2.6. By Application
4.2.6.1. Customer Support
4.2.6.2. Personal Assistant
4.2.6.3. Branding and Advertisement
4.2.6.4. Customer Engagement and Retention
4.2.6.5. Onboarding and Employee Engagement
4.2.6.6. Data Privacy and Compliance
4.2.6.7. Others
4.2.7. By Industry
4.2.7.1. Banking, Financial Services, and Insurance
4.2.7.2. Retail and Ecommerce
4.2.7.3. Healthcare and Life Sciences
4.2.7.4. Travel and Hospitality
4.2.7.5. IT & Telecom
4.2.7.6. Media and Entertainment
4.2.7.7. Others
4.3. Asia Pacific Conversational AI Market Analysis (US$ Mn), 2019 - 2025
4.3.1. By Country
4.3.1.1. China
4.3.1.2. Japan
4.3.1.3. India
4.3.1.4. Rest of Asia Pacific
4.3.2. By Component
4.3.2.1. Platform
4.3.2.2. Services
4.3.2.2.1. Professional Services
4.3.2.2.2. Managed Services
4.3.3. By Type
4.3.3.1. Intelligent Virtual Assistants
4.3.3.2. Chatbots
4.3.4. By Deployment Model
4.3.4.1. On-Premises
4.3.4.2. Cloud based
4.3.5. By Technology
4.3.5.1. Machine Learning and Deep Learning
4.3.5.2. Natural Language Processing
4.3.5.3. Automated Speech Recognition
4.3.6. By Application
4.3.6.1. Customer Support
4.3.6.2. Personal Assistant
4.3.6.3. Branding and Advertisement
4.3.6.4. Customer Engagement and Retention
4.3.6.5. Onboarding and Employee Engagement
4.3.6.6. Data Privacy and Compliance
4.3.6.7. Others
4.3.7. By Industry
4.3.7.1. Banking, Financial Services, and Insurance
4.3.7.2. Retail and Ecommerce
4.3.7.3. Healthcare and Life Sciences
4.3.7.4. Travel and Hospitality
4.3.7.5. IT & Telecom
4.3.7.6. Media and Entertainment
4.3.7.7. Others
4.4. Middle East & Africa Conversational AI Market Analysis (US$ Mn), 2019 - 2025
4.4.1. By Country
4.4.1.1. GCC
4.4.1.2. South Africa
4.4.1.3. Rest of Middle East & Africa
4.4.2. By Component
4.4.2.1. Platform
4.4.2.2. Services
4.4.2.2.1. Professional Services
4.4.2.2.2. Managed Services
4.4.3. By Type
4.4.3.1. Intelligent Virtual Assistants
4.4.3.2. Chatbots
4.4.4. By Deployment Model
4.4.4.1. On-Premises
4.4.4.2. Cloud based
4.4.5. By Technology
4.4.5.1. Machine Learning and Deep Learning
4.4.5.2. Natural Language Processing
4.4.5.3. Automated Speech Recognition
4.4.6. By Application
4.4.6.1. Customer Support
4.4.6.2. Personal Assistant
4.4.6.3. Branding and Advertisement
4.4.6.4. Customer Engagement and Retention
4.4.6.5. Onboarding and Employee Engagement
4.4.6.6. Data Privacy and Compliance
4.4.6.7. Others
4.4.7. By Industry
4.4.7.1. Banking, Financial Services, and Insurance
4.4.7.2. Retail and Ecommerce
4.4.7.3. Healthcare and Life Sciences
4.4.7.4. Travel and Hospitality
4.4.7.5. IT & Telecom
4.4.7.6. Media and Entertainment
4.4.7.7. Others
4.5. Latin America Conversational AI Market Analysis (US$ Mn), 2019 - 2025
4.5.1. By Country
4.5.1.1. Brazil
4.5.1.2. Mexico
4.5.1.3. Rest of Latin America
4.5.2. By Component
4.5.2.1. Platform
4.5.2.2. Services
4.5.2.2.1. Professional Services
4.5.2.2.2. Managed Services
4.5.3. By Type
4.5.3.1. Intelligent Virtual Assistants
4.5.3.2. Chatbots
4.5.4. By Deployment Model
4.5.4.1. On-Premises
4.5.4.2. Cloud based
4.5.5. By Technology
4.5.5.1. Machine Learning and Deep Learning
4.5.5.2. Natural Language Processing
4.5.5.3. Automated Speech Recognition
4.5.6. By Application
4.5.6.1. Customer Support
4.5.6.2. Personal Assistant
4.5.6.3. Branding and Advertisement
4.5.6.4. Customer Engagement and Retention
4.5.6.5. Onboarding and Employee Engagement
4.5.6.6. Data Privacy and Compliance
4.5.6.7. Others
4.5.7. By Industry
4.5.7.1. Banking, Financial Services, and Insurance
4.5.7.2. Retail and Ecommerce
4.5.7.3. Healthcare and Life Sciences
4.5.7.4. Travel and Hospitality
4.5.7.5. IT & Telecom
4.5.7.6. Media and Entertainment
4.5.7.7. Others
5. Competitive Analysis
5.1. Company Share Analysis (%) 2019
5.2. List of Acquisition, Merger, Collaboration & New Product Launch
6. Company Profiles
6.1. Amazon Web Services
6.2. Artificial Solutions
6.3. Baidu, Inc.
6.4. Conversica, Inc.
6.5. Google LLC
6.6. International Business Machines Corporation
6.7. Microsoft Corporation
6.8. Nuance Communications
6.9. Oracle Corporation
6.10. SAP SE.
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The Conversational AI Market has been segregated into various crucial divisions including applications, types, and regions. Each market segment is intensively studied in the report contemplating its market acceptance, worthiness, demand, and growth prospects. The segmentation analysis will help the client to customize their marketing approach to have a better command of each segment and to identify the most prospective customer base.
Report Objectives / Segmentation Covered :
By Companies / players:
By Regions:
By Type:
By Application:
Frequently asked questions(FAQ's):
The flow of investment into the Conversational AI Market, which is utilizing technologies to drive efficiency and high volume, clearly shows the market opportunity.
Depending upon the type of applications, the Conversational AI Market has been segmented into
In 2023, the Conversational AI Market share exceeded USD xx million. Between 2024 and 2029, it will grow at a CAGR of yy%.
In addition to the Conversational AI Market share analysis by competitors, the report also includes chapters on the HHI Index, CR4, and CR8 to characterize the concentration rate and competitive character of the Conversational AI Market.
This latest research publication on the Conversational AI Market is an in-depth market tracker that provides a comprehensive assessment of the challenges that manufacturers face in achieving new growth cycles in the current scenario.
